Will I lose that personal touch with my patients with ConfirmByEmail?

No. ConfirmByEmail confirms those patients that do not need or do not want a reminder phone call from their dental office. Patients who use ConfirmByEmail love the convenience of confirming their appointment by clicking a link. This frees up the office to spend time on those patients that want or need a more personal touch.

Do I need an in house mail server for ConfirmByEmail to work?

No. ConfirmByEmail does not require an in house email server. Just install the application and let ConfirmByEmail do the rest.

Do I have to change how the office runs to deploy ConfirmByEmail? Should I buy a new server?

ConfirmByEmail was designed to seamlessly integrate into your office with no preparation or training at all. The initial set up of the program takes less than an hour and then it runs quietly in the background 24 hours a day, 7 days a week. The only thing you need to do is collect email addresses from patients and enter them into your dental software application. The only new process you may have to introduce is the checking of an email Inbox for the appointment confirmations. That's all.

Does ConfirmByEmail make changes to my database?

No. ConfirmByEmail generates an email of which patients confirmed their appointments. A staff member then goes through the appointment book and marks those appointments contained in the report as confirmed. It's that easy.

Will I need a dedicated employee just to look after ConfirmByEmail?

Definitely not. In fact, ConfirmByEmail frees up valuable staff resources by doing constantly scanning your appointment book and sending out confirmation emails. It works behind the scenes and frees up staff resources to work on other things.

Does it work with any dental software?

ConfirmByEmail currently supports the following software packages:
Dentrix | AbelDent | Open Dent | Gold Management Software

If yours is not listed please contact us. We'd be happy to add support for your software..